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We’re sorry your item(s) have damage! We’ll do our best to help. Please reach out HERE with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced due to potential stock issues, we’ll
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance ([email protected]). Include a photo of the item received and the name of the missing item(s). Please double-
You bet we do! Our subscription orders and any order over $45 ship free within the contiguous United States (does not include Hawaii, Alaska, or US territories). .
Typically, you’ll have your goodies in 5-10 business days! We’ll keep you posted every step of the way.
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
Our standard shipping time within the contiguous United States (does not include Hawaii, Alaska, or US territories)is 5-10 business days. Shipping charges, if applicable, will be calculated and displayed at checkout. Please note that delivery times m
At Khloud, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out HERE. We understand the disappointment of receiving a damaged package. In such instances, please please
While we don’t offer returns, we always want you to be happy. If something’s off, weird, or just not working for you, reach out—we’ll find a way to make it right.To request a return, click HERE.
While we don’t offer refunds, we always want you to be happy. If something’s off, weird, or just not working for you, reach out—we’ll find a way to make it right.To request a return, click HERE.
Not yet—but we’re working on it! We’re just as excited as you are to go global. Stay tuned...
While we don’t offer refunds or exchanges, we always want you to be happy. If something’s off, weird, or just not working for you, reach out—we’ll find a way to make it right.To request a refund, click HERE.
Once your order’s in, it zips off to our team faster than we can catch it. So sadly, we can't make changes or cancellations after it's placed. We know it’s a bummer, so make sure everything looks good before you check out!